There are only two people who touch OwnerVia: you at onboarding, and the buyer at delivery. Here's exactly what each of you does.
Done once, when a car hits your lot. The app does the heavy lifting; you confirm and stick.
Point your phone at the door-jamb VIN. We decode it through the national vehicle database — exact year, make, model and trim — and go find that vehicle's owner's manual automatically.
The app shows you what it found — "2018 Ford F-150 Owner's Manual" — and you tap to confirm it's right. We pull the maintenance schedule, fluid specs, and warning-light meanings, then discard the source file. We keep the facts, not the document.
Tell us where the buyer should book service — your own bay, or a shop you partner with. Add your coupon or a note if you want. This is what the assistant points buyers to later.
The app assigns a numbered sticker pair to the car. Peel it: one goes in the glovebox for the buyer, one next to the Buyers Guide so after-hours shoppers can pull up full specs without a salesperson. Both branded to your lot.
No data entry marathon, no odometer upkeep, no training. Scan, confirm, stick. A porter or salesperson can prep a car between customers.
The moment they drive off, they set up their own system — which quietly ties them to your lot.
They point their phone camera at the QR code — no app to download. It opens straight in their browser to their exact vehicle's assistant.
Three fields on one screen. Entering their own starting mileage and commute is what lets the assistant time maintenance nudges — and it makes the system feel like theirs.
Done. They can ask anything about the vehicle and get answers pulled straight from the manual with the page cited. The whole manual is now in their pocket, forever, branded to you.
Every "what oil / what's this light / how do I…" question answered from the real manual, page cited. Fewer calls to your desk.
As the manual's intervals approach, the buyer gets a gentle "watch for this" heads-up — and one tap to book with the destination you set.
If the car's totaled or written off, the assistant points the buyer back to your lot for their next one — with your coupon.
Every sticker is branded to your lot. The buyer's whole relationship with the car runs through something with your name on it.
We'll stand up the assistant for a real car off your lot during the walkthrough.
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